You sent the proposal. You followed up.
And then came the dreaded response:

“We’re going to pass—it’s just a bit out of our budget.”

It stings. But here’s the truth most people miss:

When someone says “too expensive,” they often mean “too confusing.”

It’s not always about money. It’s about uncertainty. And uncertainty kills deals.

People don’t buy what they don’t understand

If your proposal makes your prospect work to figure out:

• What’s included
• What’s optional
• Why it costs what it does
• Or what success looks like...

... then of course they’re going to hesitate.

And when people are confused, they default to no.

Clarity makes price feel right

Let’s be real—most clients aren’t price experts.
They don’t have a spreadsheet of vendor rates.
They’re trying to answer one question:

“Do I feel good about this investment?”

And that feeling comes from clarity.

Clarity in:

• The structure of your proposal
• The value of each line item
• The outcomes you’re helping them achieve
• The choices they have (or don’t have)

If those things are murky, the price will feel too high—even if it’s not.

You’re not selling stuff. You’re selling confidence.

Think about your own buying decisions.
You’ll pay more for:

• A contractor who clearly outlines their process
• A software company that shows exactly what’s included
• A designer who breaks down phases and outcomes

Because clarity builds trust.
And trust makes people comfortable spending money.

3 signs your proposal might be confusing

1. It’s one giant block of text or jargon
   Prospects should be able to scan it, not decode it.
2. It lacks structure or optionality
   When people can’t tell what’s required vs. optional, they feel boxed in—and start trimming.
3. It doesn’t connect pricing to value
   If you’re just listing deliverables and a total, you’re leaving the “why” out.

Make clarity your competitive advantage

Next time you hear “too expensive,” ask yourself:

“Was the proposal crystal clear?”

Because when pricing is explained well, broken into logical pieces, and tied to business outcomes, people stop haggling—and start buying.

Smart Pricing Table makes this easier than ever.
It helps you organize your services, define scope, offer optional items, and show value in a way clients can actually understand.

👉 Learn more or book a no-obligation demo

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